What's Included
- Harvest cycle diagnosis and repair
- Water inlet valve replacement
- Ice level sensor diagnosis and replacement
- Cleaning cycle fault resolution
- Evaporator plate and refrigerant system inspection
- Drain system diagnosis and cleaning
- Control board diagnosis and replacement
Sub-Zero undercounter ice makers — the UC-15I clear ice model and UC-15IP standard model — produce high-clarity ice through a controlled freeze-and-harvest cycle. When ice production stops, ice comes out cloudy or small, or the cleaning-due alert cannot be cleared, professional repair restores consistent, reliable ice output.
Common Sub-Zero Ice Maker Problems We Fix
- No ice production — water inlet valve or harvest cycle fault (no-ice alert, EC30)
- Slow ice production — evaporator plate inefficiency or water flow restriction (slow-ice alert)
- Water leaking — water inlet valve or drain line fault (water-leak alert)
- Harvest stuck — harvest heater or sensor fault preventing ice release (harv-stuck alert)
- Cleaning-due alert not clearing — mineral scale in water circuit preventing cycle completion (cleaning-due alert)
- EC30 fault — harvest system fault requiring component-level diagnosis (EC30)
Error Codes We Diagnose
We diagnose all Sub-Zero ice maker fault codes, including EC30, the no-ice alert, slow-ice alert, water-leak alert, harv-stuck alert, and cleaning-due alert. We run a full harvest cycle test during the diagnostic to confirm the root cause before any part is sourced.
Models We Service
- Sub-Zero UC-15I undercounter clear ice maker (15")
- Sub-Zero UC-15IP undercounter ice maker standard (15")
- Sub-Zero undercounter ice makers (all configurations and production years)
Our Repair Process
- Book: Schedule a convenient in-home appointment
- Diagnostic: Retrieve fault codes, run harvest cycle test, inspect water system
- Estimate: Written repair cost confirmed before any work begins
- Repair: Replace faulty component, run full cleaning cycle, verify ice production
- Warranty: Parts and labor backed by our service guarantee
Transparent Pricing
Sub-Zero ice maker repairs start from $245 for water valve and sensor replacements. Harvest system and sealed-system work starts from $365. Final cost confirmed after on-site diagnosis.